Easy Works, version 9.15 2023-11-14 CONTENTS ================================== - SOFTWARE RELEASE NOTES - FREQUENTLY ASKED QUESTIONS (FAQ) - KNOWN PROBLEMS SOFTWARE RELEASE NOTES === 9.15 ====================================================================== New Features: - Support for host disk > 17,5 TB. - Support for Config Backup of Aruba switches. - Support for Config Backup of Huawei switches. Problems Resolved: - CDP/LLDP not showing remote port. - Interface speed not shown if > 10 G. - Trend Reports: 'Overflow' if traffic on > 32,768 ports. === 9.09 ====================================================================== Problems Resolved: - Max devices increased from 2,000 to 3,000. - New config row in EasyWorks.ini for console access rights. - Handling of Null values when import devices from Easy Man. === 9.07 ====================================================================== Problems Resolved: - Type mismatch when collect CDP and LLDP info (garbage characters). - Max switch port data increased from 30,000 to 90,000 ports. - Disk alarm was not bound to the correct device if device's address had a DNS name. === 9.06 ====================================================================== Problems Resolved: - HTML header format. === 9.05 ====================================================================== Problems Resolved: - Wrong path to Easy Man after installation. - Problem with two or more NICs. === 9.04 ====================================================================== New Features: - Integration with Easy Man. Release notes below is for SNMPc, but are shown here due to historical reasons. === 9.03 ====================================================================== New Features: - Settings/General Event Log: Interactive Cleanup of log entries. - Scheduled Maintenance Report. - Possible to start Remote Console without Admin rights. - Possible to use PollAgent address as a 2nd arg in startup. The reason for this is if you are NOT allowed to start the SNMPc console with admin rights, and you have remote pollers in the network (ex. easyworks.exe $i 10.55.23.15). === 9.02 ====================================================================== New Features: - Settings/General Event Log: Daily clean-up of log entries based on priority. Problems Resolved: - ARP Table was read several times if the same ip address was found on several devices in the SNMPc map. === 9.00 ====================================================================== New Features: - CPU Load Monitoring (in combination with SNMPc Online). Problems Resolved: - If a DNS name is used in a device address field in SNMPc it will now be correct resolved in all report collections. Note: The Easy Works Monitor feature for Disk,Process and CPU Load monitoring uses the device ip address when sending an event trap to SNMPc (to have it be bound to the device in the map). But if a DNS name is used then Easy Works will use 0.0.0.0 as the originator when sending the trap. By changing the trap filter in SNMPc to include $'1 (devAttrName) in the message it will show up in a proper way. - In some rare cases problem to open notepad and view an output file. === 8.22 ====================================================================== Problems Resolved: - Data type mismatch when server updates database on Remote Poller. - SQL date problem (delete) if installed on a system with dd/mm/yyyy format). === 8.21 ====================================================================== New Features: - Maintenance Mode: Put several devices (max 25 at a time) into Maintenance. Problems Resolved: - Upgrade from version 6.x to 8.x === 8.20 ====================================================================== New Features: - 802.1x Port Based Access Control. - Increased performance. - Customized tuning of ARP Table reading (see help for more info). Problems Resolved: - Event Log (SQL date problem if installed on a system with dd/mm/yyyy format). === 8.10 ====================================================================== New Features: - Event Log - quick filters for tracing events (remove noise). - New Template for Config Backup of newer HP ProCurve Switches. - Support for Config Backup of some newer D-Link Switches. Problems Resolved: - Web Reports: graph not shown for disks with '-' in storage name. - Port Reports: a minor error for large networks (> 32000 ports) - Cisco Copy Config: increased timeout for large cisco devices. === 8.00 ====================================================================== New Features: - 45 Days History on all Servers Disk and Memory, plus 14 and 30 days Trends. Problems Resolved: - Max-timeout/router when reading the ARP Table is increased from 300 sec to 600 sec. - LLDP can get stuck in some cases. === 7.08 ====================================================================== New Features: - The configured threshold value for Disk Monitoring is added to the var-binding list when sending the Disk Alert trap. Problems Resolved: - To lower CPU load on routers when reading ARP Table a delay of 50 ms is inserted between each request. - LLDP not using dot1dBasePortTable for ifIndex lookup - Increased timeout when doing backup on Cisco routers/switches === 7.07 ====================================================================== New Features: - Now possible to search MAC addresses that includes : or - as separators, or has the format xxxx.xxxx.xxxx Problems Resolved: - Searching for MAC/IP address in the web interface not working correct. - Security problem when 'Open' config backup file. - Due to problem with Admin rights a 'runAsAdmin' test is performed when the console is started. === 7.06 ====================================================================== Problems Resolved: - Logical Interfaces now included again in Traffic History Reports. === 7.05 ====================================================================== Problems Resolved: - Data Export to SQL. === 7.04 ====================================================================== New Features: - Automatic Config Backup of D-Link switch (new switch model). - Config Backup: Possible to use Remote Poller As TFTP Proxy Server. - Max Remote Pollers increased from 20 to 40. Problems Resolved: === 7.03 ====================================================================== New Features: - Max Neighbor Discovery increased to 150/device. Problems Resolved: - Logical Interfaces excluded in Traffic History Reports. === 7.02 ====================================================================== New Features: - 2nd Disk Check Report in the end of the day. - Test button for Config Backup of switches. === 7.01 ====================================================================== Problems Resolved: - Usages of two or more NICs on the SNMPc Server. - Besides support for IE, Firefox and Safari, now also supports Chrome. Note: If using IE, make sure not running in Page/Compability view. === 7.00 ====================================================================== New Features: - 45 Days History on all Network Traffic. - Web Reports via built-in web server. Problems Resolved: - IfSpeed not correct displayed for TenGigabit interfaces. === 6.11 ====================================================================== Problems Resolved: - LLDP remote ip address sometimes incorrectly interpreted. - Single quote characters (') replaced in ifAlias name before sql query. === 6.10 ====================================================================== New Features: - Hardware Inventory of devices supporting the entity-mib. - Automatic Config Backup of D-Link switches. Problems Resolved: - Process Monitoring not distributed to Remote Pollers. === 6.04 ====================================================================== New Features: - Automatic Config Backup of 3Com and H3C switches. === 6.03 ====================================================================== New Features: - Identification of Trunk/Uplink ports via Port names (ifDescr). - Enhanced sorting in Disk/Mem Reports. Problems Resolved: - Path to Config Backup directory not saved on Remote Console. === 6.02 ====================================================================== New Features: - Automatic Config Backup of HP switches. === 6.01 ====================================================================== New Features: - Exclude rows from file comparison (Config Backup). Problems Resolved: - Minor filtering issues on reports with more than 20000 rows. - Scheduled Maintenance not working from remote consoles if the device is bound to a node group other than defaults. - Minor filtering issue on Config Backups reports. - Max Timeout increased from 10 to 20 sec on Config Backups to better deal with large Cisco devices (6500). === 6.00 ====================================================================== New Features: - Automatic Config Backup of Cisco devices. === 5.27 ====================================================================== New Features: - Port description fields extended from 30 to 50 char. Problems Resolved: - Sending an SNMP Trap caused an overflow in the variable sysUpTime when Easy Works has been running more than 248 days. - A minor sort problem when the IP address field was a DNS name. - MacScan DbDump caused an overflow when running in debug mode. - Sync with the SNMPc Map caused an error if a device has more than 25 char in the community strings. - Problem to connect to MS SQL on some systems (transfer report data). === 5.26 ====================================================================== New Features: - Possible to read ARP table from a text file. - Identification of Trunk/Uplink ports via Neighbor Platform names. - Possible to include/exclude SNMP devices from Reports. Problems Resolved: - Traffic Stats not correct computed in some cases. - Running Software: filtering on Path or Parameters not working correct. - Better error-handling when getting Installed Software. - Better error-handling when getting LLDP information. === 5.25 ====================================================================== New Features: - Traffic Stats collection supported on devices that only supports mib2. Add a new line in devtype.ini with 'mib2' in the Port column. - Collection of ifInDiscards and ifOutDiscards packets. - Export of Report data (right-click in the table). - Minor GUI fixes for Windows 7. Problems Resolved: - DNS names (max 35 char) now supported in the IP address field. === 5.20 ====================================================================== New Features: - Disk Space and Process Monitoring. - Maintenance Mode. - Disk Report: memory usage (Physical/Virtual) added. Problems Resolved: - Running Software: memory columns not sorted correctly. - Program would exit if a device not supporting SNMP was selected. === 5.12 ====================================================================== New Features: - Running Software Report: measure and shows CPU secs last 24 hours. - Running Software Report: run parameters added. - Disk Information: network disks (SAN) added. - Enhanced Debug for MacAddr Scanning (scanhits-nn.txt). Problems Resolved: - Running Software: due to strange cpu values received from operating system processes (system idle process) only application processes are shown. - Running Software: filtering on Memory Usage not working correct. - When getting MAC forwarding table using the bridge/qBridge-mib there was a rule that only accept addresses from ports that has fdbStatus=learning. This rule is now extended to also accept ports with fdbStatus=mgmt. - SNMPc description field not correct updated. - Max-timeout values extended for some queries. - Support for SNMPc Japanese version. === 5.10 ====================================================================== New Features: - Regular Database cleanup. - Traffic Stats from Cisco Trunk ports. - VLAN and Trunk Stats displayed in separated views. - Unused ports timestamped with uptime from switch. Problems Resolved: - Devices using DevType combination 'vlan=qBridge' and 'user=bridge' not correct handled. - CRLF removed from Incident Messages. === 5.08 ====================================================================== New Features: - Device Types can be matched on sysDescr or sysObjectID. - More search feature added to list boxes in Reports. - Enhanced System Report. === 5.07 ====================================================================== New Features: - Identification of Trunk/Uplink ports via ifAlias names. - Traffic Stats also shown as bps and pkts/sec. - Max Device Types increased to 50 Problems Resolved: - Device duplicates in SNMPc not correct handled after map db sync. - No response not correct handled when reading briPortTable from a Cisco device. === 5.06 ====================================================================== New Features: - More search feature added to list boxes in Reports. - More sysPlatform and sysVersion recognized Problems Resolved: - No user Reports on switches using template 'qBridgeS' (straight mapping). - Rounding of Mem Usage in Running Software Report. - Settings/General: Two or more CRLF in the end of the ARP-Router Listbox caused an error. - Run-time error if selecting a row in VLAN Stats with no data value. === 5.05 ====================================================================== New Features: - Search feature added to several list boxes in Reports. - Reports can be Exported to MS SQL. - The number of Routers to read ARP table from is now unlimited. Problems Resolved: - MAC Search feature now working in Reports/User. - CDP returning an empty IP Address caused an error. - Internal ARP Cache sometimes overwritten. === 5.00 ====================================================================== New Features: - Redesigned Architecture. Now using the same concept as SNMPc with Remote Consoles and Remote Pollers. The only difference vs. SNMPc is that connection is setup from the Server to the Poller (default on port 1619). - Scheduled scanning of MAC/IP addresses on user ports. - Traffic statistics on all user ports. - New Console Interface. === 4.02 ====================================================================== New Features: - New Help System. - New Install System. Problems Resolved: - IP Address resolving now working on devices that are using Remote Pollers. - Setting Device Attributes and Ack Events now working on devices that are using Remote Pollers. - Minor GUI fixes for Windows Vista. === 4.01 ====================================================================== New Features: - Enhanced MAC/IP Address searching - Support for new Device Types. Problems Resolved: - Receive buffer overflow on slow/heavily loaded computers. - Timeout problem when doing MAC/IP Address searching on large switches. === 4.00 ====================================================================== New Features: - MAC Address searching. - Redesign of ARP Cache retrieval. - Improved performance. Problems Resolved: - Columns not sorted correctly in some grids. === 3.26 ====================================================================== New Features: - Port description names abbreviated. - Improved performance when getting Reports. - Mouse scroll wheel support in Reports. Problems Resolved: - No Reports created if DNS Names is used. === 3.25 ====================================================================== New Features: - Scheduled Server Reports (Running and Installed Software). - Remote Poller Support (see help file for more info). Requires SNMPc 7.1.1 or later. === 3.20 ====================================================================== New Features: - Scheduled Network Reports (System, Neighbor and VLAN). - New Trap for Manual Event Acknowledge. Problems Resolved: - Neighbor and VLAN only working for devices supporting ifAlias. - VLAN ports missed on switches supporting 802.1Q-bridge. - DeviceID.ini not correctly parsed. === 3.10 ====================================================================== New Features: - Map MAC addresses to vendor names. - Control of "Windows Always On Top". - Mouse scroll wheel support in gridtables. - 802.1Q-bridge support for 3Com switches. - Support for 3Com as VLAN routers. === 3.00 ====================================================================== New Features: - 802.1AB (LLDP) support for Neighbor Discovery. === 2.25 ====================================================================== New Features: - 802.1Q-bridge support for VLAN and User Tracking. - Send Incident Information as traps to SNMPc. - Server can be restarted from Console. === 2.22 ====================================================================== New Features: - Possible to excl VLAN IDs to speed up the user tracking process. - Improved performance when getting ARP entries. Problems Resolved: - Max one MAC/IP address was shown on a user switch port. === 2.20 ====================================================================== New Features: - User Tracking (MAC and IP) on switch ports. Problems Resolved: - Device identification was only performed when program starts-up (not when jumping from one switch to another). === 2.00 ====================================================================== New Features: - New Client/Server Architecture. - Enterprise/Workgroup Edition. - Support for Windows and Novell servers. === 1.00 ====================================================================== - First official release. - Only support for Cisco devices. REPORT LIMITS ENTERPRISE/WORKGROUP Report Type Enterprise Workgroup ================================================= System Devices 4000 50 Neighbor Ports Unlim 100 Trunk/Access Ports Unlim 1500 Host Disk Unlim 25 Host Run Soft Unlim 1000 Host Inst Soft Unlim 1000 User MAC/IP Unlim 500 FREQUENTLY ASKED QUESTIONS (FAQ) KNOWN PROBLEMS 1. The installation was not completed successfully. - Probably the server was to busy and a timeout occured. Go to the EasyWorks directory and run the EasyWksUpg.exe 2. If you are using F-Secur and turn on debug the scanning process slows down significantly. - Add a rule that excludes the EasyWorks directory. 3. Some reports are lost after upgrading. - That depends of changes in the report formats. They will reappear next day. 4. If you are using Remote Pollers and have configured a password for the Remote Poller account you will likely get an error about "Could not connect to server at..." - Edit the file mapattr.bat to %1 -u"Remote Poller" -pmypassword %2 %3 > %4 5. If you have problem to start Easy Works Console from a remote PC it's likely a security/access problem. Check the following and then contact us. - a) Restart the SNMPc console and try again. - b) Verify from a cmd prompt in the SNMPc directory that mapattr.exe is working. - c) Check if you have configured a password for the 'Remote Poller' account. - d) Rename mapattr.exe to mapattr.ex_ - e) Reinstall the SNMPc Remote Console. - f) Turn off UAC in Windows. - g) Turn on debugmode in \apiexec\easyworks.ini (see output in ew-debug.txt) 6. Installation on Windows 2008 or later. - Make sure you have Administrator priviligies, and that you right-click on the setup file and choose 'run as Administrator' if UAC is turned on. 7. The Remote Console hangs during start-up. - Turn off UAC if it's turned on.