Easy SLM, version 4.22					2017-06-22
CONTENTS
==================================
- SOFTWARE RELEASE NOTES
- FREQUENTLY ASKED QUESTIONS (FAQ)
- KNOWN PROBLEMS



SOFTWARE RELEASE NOTES

=== 4.22 ======================================================================
Problems Resolved:
- Minor issues with WebReports directory structure.


=== 4.21 ======================================================================
New Features:
- Support for NodeGroup2 in SNMPc.


=== 4.19 ======================================================================
New Features:
- Max License increased to 8000 objects.


=== 4.18 ======================================================================
New Features:
- Status Reports: possible to include descr and link to event log.


=== 4.15 ======================================================================
New Features:
- Status Reports: possible to include all devices (despite not down).
- Copy To FTP Server: possible to copy only SLA and/or Status Reports.


=== 4.14 ======================================================================
New Features:
- Individual WebReports/Object. Add a Custom Menu in SNMPc that runs this:
  http://localhost/aliasname/eventlogs/$i-$N.htm
  replace aliasname with the name you have configured in IIS.
- Down Time Violation Trap. See "Service Level/Agreement" for more info.


=== 4.12 ======================================================================
New Features:
- Minor GUI fixes for Windows 7.

Problems Resolved:
- Device status was synchronized with SNMPc at program startup, despite setting
  Sync Interval to 0.
- Setting % Up Time Calculation to "Max Is One Single Object" causes an buffer
  overflow in some cases.


=== 4.11 ======================================================================
New Features:
- New Help System.
- New Install System.

Problems Resolved:
- Minor GUI fixes for Windows Vista.


=== 4.10 ======================================================================
New Features:
- The Objects that belongs to a Group can be viewed on the Default page.
- "Remove Event Reports Older Than" is increased from max 6 to max 12 months.
- Setting Sync Interval=0 skips regular device status sync with SNMPc.
- TopN Reports shown on the Montly Summary page.


=== 4.02 ======================================================================
New Features:
- Customized Report Title added.

Problems Resolved:
- Description-layer on custom default pages popup with wrong y-cordinate.
- Exec error when viewing Report Sample in the console and Show TopN > 20.


=== 4.01 ======================================================================
New Features:
- Autorefresh every x minute is added to all status pages.

Problems Resolved:
- Adding new Monitoring Groups caused a reset of counters for current month.


=== 4.00 ======================================================================
New Features:
- A web page named "Status.htm" is created every x minute. The page shows nodes
  currently down and failures that has occured during the day. Information from
  a file called nodeinfo.txt can be used to inform about affected customers,
  applications etc. If security restrictions to SNMPc is a problem, the status
  reports may be copied to a public server via FTP.


=== 3.01 ======================================================================
New Features:
- Customer EventLogs directory (due to security permissions).

Problems Resolved:
- A minor computation error for objects with many noResponse/Response events
  during one single day.
- Monthly chart bars does not display correct length for previous year.


=== 3.00 ======================================================================
New Features:
- Individual Event Logs for each object.
- Description field added to Monitoring Groups.
- Max TopN Failure report increased from 20 to 500 objects.


=== 2.12 ======================================================================
New Features:
- FTP copy start hour.

Problems Resolved:
- Renaming an object in SNMPc (upper/lower cases) would try to
  create a dupclicate object.
- Windows 2003: Missing dll file.
- Windows 2003: In some cases problem to find windows install directory.


=== 2.11 ======================================================================
Problems Resolved:
- Console: Monitored ojects not updated in status bar.


=== 2.10 ======================================================================
New Features:
- Redundant backup server for disaster recovery.
- Comments on web pages now displayed via layers.

Problems Resolved:
- Error if a malformed event was received from SNMPc.


=== 2.01 ======================================================================
New Features:
- Dependencies. See Service Level Monitoring / SNMPc Synchronization.
- Max monitoring groups extended from 100 to 200.


=== 2.00 ======================================================================
New Features:
- SLA Add-on Monitoring time.
- Comments can be added on a daily basis.

Problems Resolved:
- Error if a malformed event was received from SNMPc.


=== 1.26 ======================================================================
Problems Resolved:
- Incorrect logout after SNMPc Synchronization.


=== 1.25 ======================================================================
New Features:
- Easy SLM Service Control on the File Menu.
- Simplified upgrading and introduction of Maintenance Key.


=== 1.24 ======================================================================
New Features:
- Reverse pattern-matching filters. See Service Level
  Monitoring / SNMPc Synchronization.

Problems Resolved:
- Increased a timeout value for SNMPc Synchronization.


=== 1.23 ======================================================================
New Features:
- Web page showing Contract Details.
- Support for SNMPc 6.0


=== 1.22 ======================================================================
New Features:
- More filtering capabilities for Monitoring Groups.
- Language by choice for weekdays and month names.

Problems Resolved:
- Decimal symbol for percent rounding now taken from Regional Settings.


=== 1.21 ======================================================================
New Features:
- Extended filtering capabilities for Monitoring Groups.


=== 1.20 ======================================================================
New Features:
- FTP client for sending reports to a public web server.


=== 1.10 ======================================================================
New Features:
- SMTP client for mailing monthly reports.


=== 1.02 ======================================================================
New Features:
- Color schemas for web reports.


=== 1.01 ======================================================================
New Features:
- Monitoring Exceptions.


=== 1.00 ======================================================================
First release.



FREQUENTLY ASKED QUESTIONS (FAQ)

1. What happens if I delete an object in SNMPc that is in the "Down" state?
-  It will be set in the "Up" state upon next sync with SNMPc, and after
   midnight it will be removed from the monitoring list.


2. What happens if I disable polling on an object in SNMPc that is in the
   "Down" state?
-  The Same as above (implicit that you acknowledge the active alarm).


3. Is it possible to have overlapping Groups?
-  Yes, a node or a link in SNMPc could belong to more than one Monitoring Group.
   NB! License is computed as:
   sumObjectsGroup1 + sumObjectsGroup2 ... + sumObjectsGroupN


4. If I add a new device in SNMPc when will I see it in Easy SLM?
-  If you add a device today, monitoring for that device will be started after
   midnight. So during the next day you are going to see the device in the
   Easy SLM Console - Report / Status Today. After this day the device is
   included in the web reports.



KNOWN PROBLEMS

1. The Easy SLM Service will not start if the NT Event Log (Appl) is full.
-  Empty the Event Log and change properties to 'Overwrite as needed'.


2. If you install the software on an IBM Netfinity Server there is a conflict
   between the IBM SNMP Agent and the Easy SLM Service Component.
-  Stop the IBM SNMP Agent.


3. Creation of web reports fails if you have a directory path called C:\Program
   and install Easy SLM in the directory path C:\Program Files\EasySLM.
-  Change the directory C:\Program to C:\Program1 or reinstall Easy SLM in the
   directory C:\Program\EasySLM.


4. A node name in SNMPc must also be a valid file name in Windows.
   Ex. The node name "switch:02" is not a valid file name and accordingly an
   error will occur when the node report is created in the EventLogs directory.
-  Rename the node in SNMPc.


5. Easy SLM version 4.11 and greater now uses InstallShield based on MSI. If you
   upgrade from a lower version you will see duplicate entries of Easy SLM in the
   "Add/Remove Program".
-  No problem has been observed, so the best is to just accept it.


6. Installation on Windows 2008.
-  Make sure you have Administrator priviligies, and that you right-click on the
   setupfile and choose 'run as Administrator' if UAC is turned on.