Easy Man, version 10.00					2024-12-01

CONTENTS
==================================
- INSTALLATION
- SOFTWARE RELEASE NOTES
- FREQUENTLY ASKED QUESTIONS (FAQ)
- KNOWN PROBLEMS


INSTALLATION

1. Read the Setup Guide for SQL.
2. Install SQL.
3. Install Easy Man.


SOFTWARE RELEASE NOTES

=== 10.00 ======================================================================
New Features:
- Trend Reports.
- Possible to hide leftpane (set ShowLeftPane=False in easyman.ini).
- Possible to set number of statusrows to display in MapView.

Problems Resolved:
- SNMPv3 Engine Discovery sometimes failed.
- IpV6Test did not validate the address in the response.
- IpV6Test did not send a 'noResponse' in some situations.
- MapView not updated in some rare situations.
- Event Action, Statistics: values incorrectly calculated.


=== 9.20 ======================================================================
New Features:
- Event Action: new tab Drop Trap.
- Event Action: new tab Statistics.
- Event Action: Show enterprise trap collection.
- Event Log: new tab Performance.
- Event Log: TopN for a specific date.
- New Mibs added.
- New Icons added.
- Security Monitoring: a concept where your primary Easy Man Server is placed
  in a closed network (Inner), and then you install a secondary Easy Man Server
  (Outer) in a semi-closed network, e.g DMZ.
  Easy Man Inner poll devices, receive traps etc and forward all info as SNMPv1
  traps (UDP) through a firewall or data diod to the Easy Man Outer.
  Secret data can be hidden (IP addresses, GPS pos etc).
  In this way Easy Man Outer becomes just a screen copy of Easy Man Inner.

Problems Resolved:
- SNMPv3 Trap: AES decryption.
- Cust Menus: graph instance not correct in some cases.
- MapRefreshTime changed to 1800 to keep websocket session up.
- Scheduled Backup: DiscAgt, ScanRange and SecProfiles was never backed up.
- Entry of a DNS name was not allowed if the name started with a number.


=== 9.15 ======================================================================
New Features:
- New custom menu: Switch/Neighbor discovery (CDP/LLDP)
- Custom menu: Server/Storage Table now shows total, free, used, used %.
- New right-click menu for selected row in Map/Table View: Copy to Clipboard.
- ApiExec: new tool (ipv6ptest.exe) for ping an ipv6 address.
- Auto login: use task scheduler and enter a path to EasyMan.exe with 3 args.
  syntax: -server n.n.n.n -user xxx -pass yyy
- Settings General: max log size entries.
- New Mibs added.

Problems Resolved:
- Polltype = CustService or SensorIoT required you to enter an IP address.
- Poll Interval > 32767 secs caused an overflow.
- Object Database: show in 'Map View' didn't work for Goto.
- Object Database: community name was shown for users with 'Observer Level'.
- Status Poll: values with data type TimeTicks did not work.
- Traps from proxy application (SNMPv1 -> SNMPv2).


=== 9.12 ======================================================================
New Features:
- Event Actions: New arguments for Run Program; $i (nodeId), $O (trapName),
  $z (last most severe priority) and $Z (last most severe message).
- Description field size increased to 1,000 chars.
- Text field size increased to 1,000 chars.
- Max objects increased to 15,000 and max (subnet+goto) increased to 800.
- New Background colors: darkgreen and white (for screenshot/printing).
- Custom Menus: support for not-accessible index objects when creating tables.
- ApiExec: new tool (httptext.exe) for web site monitoring.
- Map View: improved performance when editing objects.
- Console Login: ip address saved to log file.
- Text Object: less borders.
- Object Database: show in 'Map View' now works for all object types.
- Support for MS SQL 2022.

Problems Resolved:
- Mib Compile: Removal of duplicate objects.
- Mib Database: GetNext didn't work for OID > 50 char.
- Object Database: Filter on Subnet didn't work.
- Event Actions: arg $p and arg $V for Run program not correct parsed in
  some situations.
- Event Log/TopN: 'Double-Click to go to Device Log' didn't work if the
  device/link has been Disabled.
- Color status not correct updated in subnet tree if one or more subnet names
  had non-english characters.


=== 9.11 ======================================================================
New Features:
- Improved support for SNMPv3 (performance).
- New Custom Menus for ICMP/SNMP message stats.

Problems Resolved:
- Sort on 'Status' in Table View not correct sorted in some cases.
- Custom Menus with an evaulation expression (Interface BPS) caused an overflow
  if the node returned 'noSuchObject' or 'endOfMibView'.
- Mib Compile error (path not found) was occured in some rare cases.


=== 9.10 ======================================================================
New Features:
- Support for SNMPv3. See Help file, Appendix: Guide to SNMPv3 for more info.
- Leaflet.js version 1.5.1 updated to 1.8.0.
- New draw object: Rectangle.
- New Mib objects for poll statistics. Can be monitored by adding a device for
  Easy Man Poller (127.0.0.1, port 1625).
- New Mibs added.
- All varibles in a trap are saved even if they are not declared in the mib.
- Easy DevSim: support for sending SNMPv3 traps.
- GUI update improvements.

Problems Resolved:
- Memory leak when starting external programs.
- Minor GUI fixes.
- Long OID strings was not properly compiled.


=== 9.00 ======================================================================
New Features:
- Custom Menus.
- Minor improvements in Mib compiler.
- New Mibs added.
- Minor GUI enhancements.

Problems Resolved:
- Minor GUI fixes.


=== 8.22 ======================================================================
New Features:
- DNS lookup errors (host not found, no data record etc) is now bound to the
  polling object instead of the object 'Easy Man'.
- Minor GUI enhancements.
- Event Log: new button 'Refresh Every 30 Sec', see help file for more info.
- Possible to set column width of some columns in easyman.ini.
- New Mibs added.

Problems Resolved:
- Color status was not updated in the Subnet Tree in some rare cases.
- SnmpStatus Poll now reports 'pollNoResponse/pollDeviceDown' if the device
  does not respond. Previous it reported 'pollStatusTestFail'.
- Mib Compile error if the construct OBJECT IDENTIFIER was split on two lines.
- Trap Oids that begin with 1.0 was not correct parsed.
- A noSuchName error reduced pending polls and after some time pending
  polls reached -32768 (overflow).
- Mib Database Overflow if more than 32767 objects.
- Node Import from another EasyMan installation: imported objects will be
  placed in the group 000=Unknown if the group does not exist in the database.
- Sort on 'Status' in Table View not correct sorted in some cases.


=== 8.20 ======================================================================
New Features:
- Event Action: scroll list for 'Run Program' and 'Args' to simplify config.
- Event Action: forward an event to another management system.
- Double-clicking on a row in a grid (Table View, Device Log, Event Log) jumps
  to the device in the Map View.
- Users: new fields for mail address and info.
- New Mibs added.
- Monitors the number of events received in the last 24 hours and total in log.
  Alarm if more than the recommended maximum level is exceeded.
- New DropTrap settings in easyman.ini. This is a pre-action filter to speed up
  the process of dropping traps that frequently is sent from network devices.
  See help file (Help/About) for more info.
- Delete All Objects in a submap. Goto the subnet and right-click in the
  subnet tree.
- Event Log/TopN: new buttons for 1H and 2H.
- Event Log: new buttons and date selection to make browsing the log easier.
- Max Subnets + Gotos increased from 500 to 700.
- Support for SqlProvider 'MSOLEDBSQL'. SqlProvider 'SQLOLEDB' is deprecated
  by Microsoft, but it's still default in Easy Man.
  The settings can be changed in EasyMan.ini.
  Note: before changing to MSOLEDBSQL make sure that msoledbsql.msi from MS is
  installed on the computer.

Problems Resolved:
- Mib Database: 'lookup device' error if an snmp device was not selected.
- SNMPc Import: ComputeLatLng error if X or Y coordinate greater than
  +/- 32,768.
- GeoLocation: google maps API don't work. Leaflet API is used instead.
- PhysAddress not correct parsed in mib browser.
- Event Actions: varlist not correct handled in complex filters.
- Mib Compile: reserved words in the description section were incorrectly
  detected.
- Null characters in a trap were not removed in some situations before the
  trap was saved to SQL (unclosed quotation mark error).
- Device Simulator: minor issue with SNMPv2 Inform trap.
- Connecting from Remote Console did not work if the SQL server was in
  a cluster.
- SNMPc Import: a minor issue if the imported node was a subnet and had
  id 3 or 4.
- Not possible to add a network, junction, info or text objects into a subnet
  if a goto object is in the map with the same name and a lower node id.


=== 8.17 ======================================================================
New Features:
- Map View: drawing symbols moved to right to increase map space.
- Sort on 'Status' in Table View now sort on Status + Last Change.
- Fly-To effect when using 'Show in Map View'.
- Browsing the Mib Database: device list and export of data added.
- Four links polling (see apiexec/flinktest.txt)
- New Mibs added.

Problems Resolved:
- Mib Compile: traps was not detected in some mibs (syntax problem).
- Standard traps (other than those defined in rfc1215) was not correct parsed.
- Status Poll tests did not work in some cases.
- Jump from a selected row in Device Log to the device in Table View.
- MapBkgColor was not correct set on disabled double links.
- Event filters that were configured to auto-acknowledge one or more events
  did not work in some cases.
- Add Device (copy selected) incorrectly calculated new latLng in some cases.
- TCP Service: if a DNS problem occurred for a host the poll cycle was
  interupted for the host until a manually acknowledge was performed.
- Remote Console now saves local settings to the 'VirtualStore' directory
  (to avoid problems with access rights to the 'Program Files(x86)' directory)
- Local map background was overwritten by the settings on the server.
  (bug introduces in 8.12)


=== 8.15 ======================================================================
New Features:
- New SnmpPollEngine.
- Multihomed support.
- All communication components upgraded.
- Mib Database: new buttons for 'Set' and 'Next 10'.
- Minor improvements in Device Simulator.

Problems Resolved:
- Submap_id > 32,767 caused an error when setting restricted view.
- Snmpv2 standard traps not correct decoded. Bug introduced in rel 8.10.
- MapView: wrong map center(latLng) when open "edit background".
- Object Database: datatype mismatch when delete device(s).
  Bug introduced in rel. 8.12.


=== 8.12 ======================================================================
New Features:
- Icons added to the custom dir on the Server will be copied to all remote
  consoles when the remote console logs on.
  Note: Overlay files must be copied manually to all remote consoles.
- Node Import: nodes from another Easy Man installation can be merged with the
  current installation.
- Max user accounts increased to 50.
- Max concurrent logged on consoles increased to 40.
- New Mibs added.
- SysObjectID added to object database. (note: a mib compilation must be
  performed if this is an upgrade from a previous version).
- Minor GUI improvements.

Problems Resolved:
- Removal of Goto object was removed only after restarting the service.
- Empty Subnets was removed only after restarting the service.
- Goto name was not updated when changing a Subnet name.
- Handling SNMPv2 traps not using .0. as trapPrefix.
- Node_id > 32,767 caused an error in some procedures.
- SNMPc Import: Goto's was not redirected to the 'Root' map if the 'Root'
  map had a different name.
- SNMPc Import: better handling of incorrect data.
- A 'Subscript out of range' sometimes occurred when edit/del many objects.
- CustService test Overflow if node_id > 32,627.
- Message text not correct updated in some cases for link status poll.
- 'Double click zoom' disabled on map background.


=== 8.10 ======================================================================
New Features:
- New draw object: Text.
- Tools menu: SQL Queries (to check structure, table/column names etc).
- User password encrypted in database.
- New program 'MapUpdate.exe' to add/edit/del devices from another system.
  See mapupdate.txt for more info.
- SNMPc Import: import of text objects.
- Settings General: delete Info Event older than x days.
- New Mibs added.
- Max concurrent logged on consoles increased to 15.
- Mib files bundled with install package is first saved to \temp\mibfiles-install
  and then copied to \Mibfiles dir.

Problems Resolved:
- LF char in description field caused a javascript error.
- SNMPc Import: better handling of incorrect data.
- Menu 'Show in Map View' did not zoom in on selected device/link.
- Mib Compile error if a row ends with OBJECT IDENTIFIER.
- Rearrange Subnet: connected links was not deleted.
- Service dependency on SQL Server has been removed due to problems upgrading
  to newer versions (locked files) in the future.
- Mib Compiling: handling of incorrectly described traps in SMIv2
  (prefix missing).


=== 8.04 ======================================================================
New Features:
- Snap-to-grid in map view (edit mode).
- New draw object: Junction.
- Exec Program added to link, network and info objects.
- Double-clicking on a table row locate the device in the map.
- New Mibs added.
- New Icons added.

Problems Resolved:
- DevSim now uses originate oid for unknown traps that have no filter.
- Resolved address reset after 'device changed'.
- Keep-alive working now.
- Object Database: empty field was updated in some cases (e.g. description).
- ApiExec/Dlinktest: wrong arguments hangs the program.


=== 8.00 ======================================================================
New Features:
- Support for TLS 1.2 when connecting to SQL Server (settings in easyman.ini).
  Note: Default setup is TLS 1.0. Before you consider to use TLS 1.2 you must
  verify that the driver 'msoledbsql' are installed on all computers that are
  going to use the Easy Man Remote Console.
- Layout: custom controlled map color background, font size and grid lines.
- Font size changes when zooming.
- Toolbar removed to give more space to map and table views.
- Double-click on a device starts 'Exec Program'.
- Delete button moved from 'properties form' to an own menu.
- SNMPc Import: improved support for link and network objects.
- New Mibs added.

Problems Resolved:
- Mib Compile error if the construct DEFVAL is used in the mib.
- Device Log not updated in realtime in some cases.
- Mib Compilation: Alarm counters not correct updated on remote consoles.
- Minor GUI fixes.
- Import from SNMPc: names that contain commas and initial/closing spaces.
- User 'Observer' was able to Edit Properties on a device by right-click
  on a device in the status log beneath the Map.
- User 'Observer' did not see the menu when right-click on a device in
  the map view.
- Remote Console sends a Keep-alive packet every 4 min to avoid that any FW or
  loadbalancer disconnect the session due to no traffic for some time.
- Console internal IE websocket communication reconnects every hour (if
  IE disconnect the session for some reason).
- User Account: 'Supervisor' could see other users password.


=== 7.24 ======================================================================
New Features:
- Support for MS SQL Express 2019.

Problems Resolved:
- Map View: links to Node Name and Log Message in 'info popup-window' not
  correct updated after a device/link status change.
- Default LinkColorGreen changed to #00ff00 in easyman.ini to improve
  the contrast.


=== 7.23 ======================================================================
New Features:
- More right-click menus.
- New icons.

Problems Resolved:
- A minor issue if a device is sending duplicate icmp response packets.


=== 7.22 ======================================================================
New Features:
- Simplified installation (sql ports, fw rules, services and services
  dependencies configured automatically).


=== 7.21 ======================================================================
New Features:
- Support for traps with varbindlist > 20. (extra config rows in easyman.ini)
- New icons.

Problems Resolved:
- Discovery Agent hangs if the address field for devices/links is empty in
  the easy man database.
- SNMPc Import: checking and removal of zoombie links in SNMPc.
- Minor GUI fixes.


=== 7.20 ======================================================================
New Features:
- Network Discovery Agent.
- GUI speed improvements.

Problems Resolved:
- Map and Table views was not updated on the local console when object was
  deleted from the 'Ojbect Database'.
- Deleting network objects from 'Object Database' did not delete any
  connected links.


=== 7.12 ======================================================================
New Features:
- Map View: 'info window' display resolved IP address together with domain name.
- Minor GUI improvements.

Problems Resolved:
- Console Login: user name/password was not case-sensitive validated.
- Map View: a linkstatus change updated the 'info window' for all devices/links
  in the current subnet.
- Dot(.) and Slash(/) now valid character in subnet names.
- Minor GUI fixes.


=== 7.10 ======================================================================
New Features:
- Event TopN: Statistics for the most common events during the last N hours/days.
- LoRa: Support for IoT sensors from Sensative.
- License model: max license increased to 2500 monitored devices.
- Edit Overlay: possible to change 'Startup Zoom Level' in half steps (OSM).
- Map View now default view when starting console (displaying last used submap).
- OpenStreetMap (MapBox) now default and recommended geographic map system.
- Minor GUI improvements.

Problems Resolved:
- Object Database: 'license limit message' in some situations.
- Services startup delayed a few secs to be sure SQL is up and running.
- Repeated 'system failure events' not logged (e.g. SQL Server does not exist.)
- Edit Overlay: changing 'Startup Zoom Level' did not work in some situations.


=== 7.00 ======================================================================
New Features:
- Map View: Network object type added.
- Map View: Info object type added.
- Map View: Show link names (OSM).
- Map View: Lineup all objects (right-click on the subnet-tree).

Problems Resolved:
- SNMPc Import: Extended validation of data (e.g. links between devices that
  does not exist will be dropped).
- Map View Edit Mode: 'select device' was not working in some cases.
- Minor GUI fixes.


=== 6.26 ======================================================================
New Features:
- New mibs added.
- Table View: Ack All Events on multiple devices/links.

Problems Resolved:
- User Level 'Observer' was able to ack events in Map View (popup window).
- Service Control sometimes failed to start/stop the Easy Man Services.
- Object Database: changes were not always updated on the poll engine.
- Tcp Test: a response packet was sometimes registered twice if the response
  packet carried data and we do not trigger on expect response string.
- Mib Compile: a recompile did not reset pending polls, which may lead to
  decreased total pending polls.


=== 6.25 ======================================================================
New Features:
- Map View: move all objects in a subnet to a new area.
- Map View: ack all events from device/link popup window.
- Map Database: show device/link in map view.
- Unknown Traps: possible to use wildcard (*) to match nearby unknown traps.

Problems Resolved:
- Link popup window not correct updated when using OpenStreetMap and
  the link is a doublelink.
- SNMPc Import: Duplicate subnet names not truncated if > 32 char.
- Minor GUI fixes.


=== 6.24 ======================================================================
New Features:
- ICMP error messages (network/host unreachable etc) displayed in log file.
- OpenStreet Map: default zoom step changed to 0.5
- Max Objects in Database increased to 10,000.
- Max Concurrent Consoles increased to 10.

Problems Resolved:
- SNMPc Import from 10.x
- SNMPc Import; regional problems with commas and dots.
- Default ojbect 'Easy Man' was not created after a File/Reset.
- Config/SQL Database: Connections string not updated when changing IP address.
- OpenStreet Map/Edit Overlay: changing auto zoom level zoomed out to 0.
- Map View: up arrow in toolbar (move to parent submap) moved to root map.
- Map View: icon not updated in some cases (bug introduced in 6.20)
- Rearrange Subnet: subnets not correct updated in some cases.


=== 6.22 ======================================================================
New Features:
- Enhanced SNMPc Import (devices, subnets, links, networks and gotos).
- Minor GUI enhancements.
- MS SQL Sort Order (language) can be set in easyman.ini

Problems Resolved:
- OpenStreetMap: Locate device ('Show in Map View').
- After edit an object the map view now return to current position
  and zoom level.


=== 6.20 ======================================================================
New Features:
- OpenStreetMap (Google Maps requires inet access, OpenStreetMap does not).
- Double Links between nodes.
- GUI enhancements.
- Marker Pins removed. All objects now have an icon.

Problems Resolved:
- A number of minor GUI errors.


=== 6.06 ======================================================================
New Features:
- Import of devices from text file.
- Ojbect Database: minor improvments.

Problems Resolved:
- appEventTrap 'Host not found' (dns problem) now bound to the polling device.
- Change of LatLng didn't update connected links in some cases.


=== 6.05 ======================================================================
New Features:
- Import map dabase from SNMPc (devices and subnets).
- Object Database; added bulk-delete of devices/links.
- GUI enhancements.

Problems Resolved:
- Map View, double-click on a device; in addition to starting an exec prog, an
  info window was opened.
- Tab char not allowed in Description field due to problem.
- Object Database: Edit Shape caused an error.
- Object Database: bulk-update of many objects caused a Tcp-buffer problem
  on the server side.
- Right-click on Ojbects in Map View: User Level 'Observer' was able to
  edit/change.


=== 6.00 ======================================================================
New Features:
- Rearrange Subnet (Tools menu).
- Event Action: Possible to do a calculation before the event is saved
  in the logfile. See help for more info.
- Enhanced Trap Simulator (Tools menu).
- Support for more LoRa sensors.
- Minor GUI improvements.

Problems Resolved:
- Mib and Trap Tree was not reloaded after a restore of the database.
- Variable values was not correct replaced in traps with 10+ variables.
- Mouse Scrool Wheel was not working in some tables.


=== 5.22 ======================================================================
New Features:
- Subnet Tree Navigation in Map View.
- Enhanced Event tracing in Log file.

Problems Resolved:
- Default Device 'Easy Man' can now be shown in Map View.


=== 5.20 ======================================================================
New Features:
- Possible to edit ojbects in Map View by right-clicking.
- Minor GUI enhancements.
- New Mibs added.
- DevEUI shown in address field for IoT Sensors.
- Device Simulator (Tools menu)

Problems Resolved:
- Traps received during mib compiling is now dropped.
- Websocket port when starting a 2nd console at the same computer.


=== 5.10 ======================================================================
New Features:
- Device Status as a bottom window in Map View.
- Minor GUI enhancements.

Problems Resolved:
- Device Status not correct updated in some situations.
- Poll Interval not correct updated.
- Console sometimes hangs after exit.


=== 5.00 ======================================================================
New Features:
- Monitoring of LoRaWan Sensors via the plug-in module
  Easy IoT (internet of things).
- GUI enhancements.
- A change how Drop Duplicate traps works.
- Possibility to choose smaller marker pin size.

Problems Resolved:
- Event Log: Event Type listbox not correct updated.
- Device Status page freezes in some situations.
- Comments in mib files.


=== 4.23 ======================================================================
Problems Resolved:
- Map View icons not correct updated when new event occurs.
- Forced to use Google Maps Javascript API v3.34 due to problem with v3.35


=== 4.22 ======================================================================
New Features:
- Icon Labels visible/not visible.
- New Mibs added.

Problems Resolved:
- MacAddress decoded correct.


=== 4.21 ======================================================================
New Features:
- Subnets now 4 levels deep (Root + 3 sub-levels).
- Drop Traps for Devices with PollType = Disabled.

Problems Resolved:
- Null characters in traps removed before saving to SQL.
- Import from textfile do not import icon.
- Cisco Mibs added.
- Minor GUI fixes.


=== 4.10 ======================================================================
New Features:
- Object Database, search and bulk-update of device/link properties.
- New Mibs added.
- Improved (faster) status updates on the console.

Problems Resolved:
- After a link was deleted between two objects it was not possible to add a new
  link between the same objects.
- Not possible to choose 'Satellite' as Map type.
- Event flooding caused a tcp buffer problem on remote consoles.
- Minor GUI fixes.


=== 4.04 ======================================================================
Problems Resolved:
- Websocket connections; due to a bug in IE two connections is setup every
  time a Map View page is loaded, and after a number of page loads there is
  no connection id's left. This is now handled by a workaround in the code.
  Note: IE is used for showing Map View pages and websocket is used for
  updating the Map View with status info.
- External traps bound to a devices setup with a domain address does not
  check on matching trap community name.
- Datetime format now properly saved into SQL for all regions.


=== 4.03 ======================================================================
New Features:
- New Mibs added.
- Geolocation now using IE (to avoid problem with proxy server).
- Minor GUI improvments.

Problems Resolved:
- Double-click not starting 'Exec Program'.


=== 4.02 ======================================================================
Problems Resolved:
- Websocket and international characters.
- Queue handling of events that occur during map load.
- Restore of Database from an older database version.


=== 4.00 ======================================================================
New Features:
- Map View: Support for Icons and Custom Overlays.
  Thanks to John at Castlerock for giving permission to bundle some of
  the icons from SNMPc.
- Now using Websocket for map updates.
- GUI improvements.


=== 3.00 ======================================================================
New Features:
- Integration with Easy Works.
- Subnets, Links and Goto Objects added to Map View.
- GUI improvements.

Problems Resolved:
- Restore of Database.


=== 2.12 ======================================================================
New Features:
- External traps bound to devices setup with a domain address.
- Enhanced Map View interface.
- Minor GUI improvements.

Problems Resolved:
- Minor bug fixes.
- Multihomed computers.


=== 2.02 ======================================================================
Problems Resolved:
- Minor bug fixes.


=== 2.01 ======================================================================
Problems Resolved:
- Minor bug fixes.


=== 2.00 ======================================================================
New Features:
- Redesigned Mib Compiler.
- Integration with Google Maps.

Problems Resolved:
- Minor bug fixes.


=== 1.00 ======================================================================
- First release.




FREQUENTLY ASKED QUESTIONS (FAQ)

1. Some of my devices is not seen in 'Map View'.
-  When you goto a subnet, the zoom level is set so all objects is shown in the
   map. If you have objects that is very far from each other, the map is zoomed
   out so much that the object icons may be very small.
   Do this: Unlock Map View and click on the icon 'Edit Background'.
   Set 'Max Icon Size at Zoom Level' to a low value (for example 5 Label).
   Save and you are back to 'Edit Mode'. Now you will see all icons and can
   move any icons closer. When finish, go back to 'Edit Background' and set
   'Max Icon Size at Zoom Level' to the orginal value.

2. The server is slow and when trying to login it says 'Server busy'.
-  The most common reason is trap flooding from one or more devices.
   Check Event Action/Statisics or use wireshark and monitor UDP port 162.


KNOWN PROBLEMS


1. The Console (EasyMan.exe) reqires write access to EasyMan.ini in install dir.
   If you have installed beneath 'C:\Program Files (x86)\' you may not have access-rights.
-  Change access-rights or uninstall the Console and reinstall in another directory.

2. The Map is not shown at the Easy Man Server.
-  Make sure no FW is blocking access to the mapdatabase (see OSM-MapTiles.ini).
-  Make sure Javascript is enabled in IE.
   This guide will step you through the process of enabling JavaScript in Internet Explorer.
   Select the "Tools" menu.
   Select "Internet Options".
   Select the "Security" tab.
   Select the "Internet zone".
   Click the "Custom Level".
   Scroll down and change the Active Scripting setting.
   Confirm the change.
   Close "Internet Options".
   JavaScript is now enabled.

3. Can't change the map background (Save button) on the Easy Man Server Console.
-  Open Server Manager and goto Local Server.
   Set IE Enhanced Security Configuration to Off.
   Restart the Easy Man Console.

4. There is a date/time problem when using the Norwegian/Finnish format (dd.mm.yyyy)
-  Switch to a format that uses dashes (dd-mm-yyyy) in Regional Settings in Windows.
   Stop the Easy Man Services after changing the format.
   You may need to clear the Event Log.
   Start the Easy Man Services.
   In the Easy Man Console you can use the format dd.mm.yyyy if you prefer.

5. The process EasyManSrv.exe hangs after a server reboot.
-  When EasyManSrv.exe starts it writes info to the event log (SQL).
   To be sure the SQL has been started before Easy Man, you should change
   to 'Delayed Start' in Windows Services for the four Easy Man services.

6. If you poll devices/links (that has the same IP address) behind a FW that
   is setup with UDP stateful inspection you may get false alarms.
-  Lower the connection timeout for UDP Stateful in FW to 30 secs.
   Configure the devices/links in Easy Man with:
   Poll Interval=120, Timeout=15, Retries=2